Terms of service
Terms of Service
Effective Date: 8/01/2025
Welcome to 77paws.com.au! By accessing and using our website, 77paws.com.au (the "Site"), and purchasing products through our online store, you agree to comply with and be bound by these Terms of Service ("Terms"). Please read them carefully before using the Site.
If you do not agree to these Terms, please do not use the Site or purchase any products from us.
1. Acceptance of Terms
By using the Site and placing an order, you agree to be bound by these Terms of Service, our Privacy Policy, and any other policies or rules posted on the Site. These Terms may be updated periodically, and you are responsible for reviewing them regularly.
2. Account Registration
To use certain features of the Site, you may be required to create an account. You agree to provide accurate, current, and complete information during the registration process, and you are responsible for maintaining the confidentiality of your account and password.
You must be at least 18 years old to register for an account and make a purchase on the Site. If you are under 18, you may only use the Site under the supervision of a parent or legal guardian.
3. Products and Availability
We make every effort to display the products available for sale accurately, including descriptions, prices, and availability. However, we cannot guarantee that the information on the Site will be free of errors or omissions. Prices and availability are subject to change without notice.
We reserve the right to limit the quantity of items purchased, refuse service to anyone, and cancel orders in certain circumstances, including but not limited to errors in pricing, product availability, or suspected fraud.
4. Order Process and Payment
When you place an order, you are making an offer to purchase the products listed in your order. All orders are subject to acceptance by us. We reserve the right to refuse or cancel orders at our sole discretion.
Payment for products must be made through one of our accepted payment methods. You agree to provide current, complete, and accurate purchase and account information for all purchases made at the Site.
5. Shipping and Delivery
We will make reasonable efforts to deliver the products to you in a timely manner. Delivery times may vary depending on your location, the availability of the products, and external factors such as postal or courier delays. Shipping charges will be calculated at checkout.
You are responsible for providing the correct delivery address. We are not liable for delays or failures in delivery due to incorrect address information.
6. Returns, Refunds, and Exchanges
We want you to be satisfied with your purchase. If you are not happy with your product, please refer to our Return and Refund Policy, which outlines how returns, refunds, and exchanges are handled.
Under Australian Consumer Law (ACL), you are entitled to a replacement or refund for products that are faulty, damaged, or not as described. If you have any issues with your product, please contact us within a reasonable timeframe.
7. Privacy and Data Protection
We value your privacy and are committed to protecting your personal information. By using the Site, you agree to the collection and use of your data in accordance with our Privacy Policy. We will only use your personal data to process orders, improve customer service, and send promotional information if you have consented.
8. Intellectual Property
All content on the Site, including text, graphics, logos, images, and software, is the property of 77paws.com.au or its licensors and is protected by Australian and international copyright laws. You may not use, copy, or reproduce any content from the Site without prior written consent.
9. User Conduct
By using the Site, you agree not to:
- Engage in any unlawful, harmful, or offensive conduct.
- Use the Site for any fraudulent activity or to engage in any activities that violate the rights of others.
- Interfere with or disrupt the operation of the Site or its services.
You are solely responsible for your conduct while using the Site.
10. Limitation of Liability
To the maximum extent permitted by law, 77paws.com.au shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising out of your use of or inability to use the Site, including any errors in the products or services provided, delays in shipping, or the failure of the Site to meet your expectations.
11. Indemnity
You agree to indemnify, defend, and hold harmless 77paws.com.au, its affiliates, officers, directors, employees, and agents from any claims, damages, liabilities, and expenses arising out of your use of the Site, your violation of these Terms, or your infringement of any rights of third parties.
12. Governing Law
These Terms of Service are governed by and construed in accordance with the laws of the Commonwealth of Australia. You agree to submit to the exclusive jurisdiction of the courts in Australia to resolve any disputes arising out of or relating to these Terms.
13. Changes to Terms
We may update these Terms from time to time to reflect changes in our practices or legal requirements. When we update the Terms, we will post the revised version on this page with the updated effective date. Your continued use of the Site after any changes indicates your acceptance of the new Terms.
14. Contact Us
If you have any questions or concerns about these Terms of Service, please contact us at: 77paws.info@gmail.com
15. Monthly Sale Price Policy
We make every efforts to provide you and your fur friend the best value, this means that if you find a competitor's price that's lower that our monthly sale product(including GST and delivery charges) We will match it. This does not include any stock liquidation, clearence and commercial quantities.
Please note that we reserve the rights on any price match enquiries.
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